1. HR Support for Facility, F&B, and Hostel Staff:
o Act as the primary HR contact for facility, food & beverage, and hostel staff across the organization.
o Address employee relations issues, conduct regular check-ins with staff, and ensure that HR policies are consistently applied.
o Collaborate with department managers to understand operational challenges and provide tailored HR support for each team.
2. Off-roll Staff Management & Compliance:
o Oversee HR processes for off-roll staff (contract or outsourced employees), ensuring compliance with local labor laws and organizational policies.
o Track contractual agreements, ensure timely renewal or termination, and maintain compliance with statutory requirements such as minimum wage, ESI, PF, and leave policies.
o Conduct audits to ensure that vendors supplying off-roll staff adhere to legal and organizational standards.
3. Talent Acquisition & Onboarding:
o Partner with Talent Acquisition to support recruitment efforts for facility, F&B, and hostel staff, ensuring roles are filled in a timely manner.
o Oversee the onboarding process for both on-roll and off-roll staff, ensuring a smooth transition and adherence to company standards.
o Conduct orientation sessions for new hires, introducing them to HR policies, workplace safety, and operational guidelines.
4. Employee Engagement & Retention:
o Design and implement engagement activities tailored to operational staff, promoting a positive and collaborative work environment.
o Conduct stay interviews with key operational staff to understand and address their needs, reducing turnover.
o Implement recognition and reward programs for on-roll and off-roll employees to enhance morale and productivity.
5. Performance Management & Development:
o Support operational managers in setting performance standards, conducting appraisals, and providing feedback for on-roll and off-roll staff.
o Identify development needs for operational staff and collaborate with Learning and Development to deliver relevant training programs.
o Assist in managing performance improvement plans (PIPs) and address underperformance constructively.
6. Compliance & Policy Implementation:
o Ensure that all HR policies are communicated and adhered to by on-roll and off-roll staff, including compliance with labor laws.
o Conduct regular compliance checks and audits for off-roll staff to ensure vendors are meeting legal obligations, such as ESI, PF, and contract standards.
o Provide regular training on HR policies, workplace conduct, and safety protocols to all operational staff.
7. Data Analysis & Reporting:
o Track and report on HR metrics relevant to operational support and off-roll staff, including turnover, engagement levels, and compliance.
o Prepare reports for management on employee issues, compliance status, and staffing needs for operational support.
o Use data-driven insights to recommend improvements in HR support and engagement for operational and off-roll staff.
Kozhikode
Kerala
India
Required Qualifications:
• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3-5 years of HR experience, preferably with experience in operational support, facilities, or off-roll workforce management.
• Strong knowledge of HR best practices in employee relations, performance management, and compliance.
• Excellent communication and interpersonal skills, with the ability to engage with employees at all levels.
Preferred Qualifications:
• HR certification (e.g., SHRM-CP, PHR) is an advantage.
• Experience in facility management, hospitality, or a similar operational environment.
• Familiarity with compliance requirements for contract and outsourced staff.