The Operations Associate will support the day-to-day operational functions. This role is critical to ensuring smooth backend processes, efficient delivery of educational services, student and educator satisfaction, and scalability of business operations. You'll work closely with cross-functional teams including product, content, sales, and customer success to ensure operational excellence.
Assist in managing office operations and ensure the efficient functioning of daily activities.
Maintain and organize office files, records, and documentation.
Assist in preparing reports, presentations, and official communications.
Provide support in scheduling meetings, appointments, and events.
Assist in student admissions, enrollment processes, and documentation.
Support faculty members in printing, scanning, and distributing study materials.
Maintain accurate and up-to-date records of administrative activities.
Assist in document verification, filing, and retrieval processes.
Assist in examination coordination, including seating arrangements and distribution of materials.