responsible for managing various administrative tasks and providing excellent customer service to students, parents, and visitors.
• Greeting and assisting visitors, students, and parents.
• Answering phone calls, inquiries, and providing information about the institution.
• Managing incoming and outgoing correspondence (emails, letters, etc.).
• Scheduling appointments and maintaining the calendar of events.
• Managing student attendance records and updating databases.
• Assisting with admissions and enrolment processes.
• Coordinating meetings, conferences, and events.
• Handling student and staff records, including maintaining confidentiality.
• Overseeing the maintenance of office equipment and supplies.
• Coordinating with relevant departments for repairs and maintenance.
• Managing room bookings and scheduling for meetings or events.
• Ensuring a clean and organized front office area.
• Providing information and guidance regarding academic programs, courses, and enrolment procedures.
• Assisting with student registrations, fee collection, and issuing receipts.
• Addressing student and parent queries and concerns promptly and professionally.
• Liaising with faculty and staff to ensure efficient communication.